Privacy Policy

Introduction

Welcome to I Glass Developers. This Privacy Policy explains how we collect, use, store, and protect information when you access our website, submit inquiries, request glass installation services, book appointments, use contact forms, subscribe or unsubscribe from communications, or interact with any features provided on this platform. I Glass Developers is a professional glass solutions company offering Window Glass Installation, Glass Cleaning Service, Mirror Glass Installation, Balcony Glass Railing, Glass Repair Works, Custom Glass Design, and other architectural glass solutions for residential, commercial, and industrial spaces. These services require collection of specific customer and project-related information to ensure accurate execution, proper quotation, and safe installation. By using our website or submitting any form, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, you should discontinue using our services and website immediately without further interaction or data submission. This policy applies to all users including visitors, customers, and clients who engage with our digital platforms or service request systems.

Information We Collect

I Glass Developers collects essential information required to process service requests, provide accurate quotations, and ensure proper execution of glass installation and related services. The information we collect includes personal details such as name, phone number, email address, and communication preferences. In addition, we collect project-specific information such as service type (Window Glass Installation, Glass Cleaning Service, Mirror Glass Installation, Balcony Glass Railing, Glass Repair Works, Custom Glass Design), glass type (clear glass, toughened glass, laminated glass, frosted glass, tinted glass, or decorative glass), and size details such as height, width, thickness, or total area measurements. We may also collect property details like residential or commercial type, project location, installation requirements, reference images (if provided), and additional notes submitted through inquiry or booking forms. This information is necessary to evaluate project feasibility, prepare accurate quotations, assign technical teams, schedule site visits, and ensure safe and professional execution of all glass-related services offered by I Glass Developers.

Data Usage

We collect information strictly for legitimate business purposes related to providing glass installation, repair, customization, and maintenance services. The data we may collect includes name, phone number, email address, service type, glass type, glass size or measurements, project location, property type, budget preference (if provided), and detailed message or requirement description submitted through inquiry or booking forms. Service type may include Window Glass Installation, Glass Cleaning Service, Mirror Glass Installation, Balcony Glass Railing, Glass Repair Works, or Custom Glass Design. Each service requires different technical specifications, so accurate data collection is necessary for correct estimation and execution. Glass type information may include clear glass, toughened glass, laminated glass, frosted glass, tinted glass, or customized decorative glass. Size details such as height, width, thickness, or total square feet help us calculate material requirements and provide accurate quotations. This information is used for responding to inquiries, preparing quotations, scheduling site visits, planning installations, assigning technical teams, and ensuring proper service delivery. Data is never used for unrelated purposes or external marketing outside I Glass Developers operations.

Data Sharing

I Glass Developers does not sell, rent, trade, or commercially distribute any personal data collected through our website, forms, or communication systems. All customer information is treated as confidential and securely handled within our organization. However, limited information may be shared with internal staff, site supervisors, measurement teams, installation technicians, and trusted service partners strictly for project execution. This may include name, contact details, service type, glass type, size specifications, and project location. Such sharing is essential to ensure accurate installation of services like Window Glass Installation, Glass Cleaning Service, Mirror Glass Installation, Balcony Glass Railing, Glass Repair Works, and Custom Glass Design. All third-party or internal teams are required to use the data only for assigned tasks and are strictly prohibited from using it for personal, promotional, or unrelated activities.

Data Security

We implement appropriate technical, administrative, and organizational security measures to protect user data from unauthorized access, misuse, loss, alteration, or disclosure. This includes secure storage systems, encrypted data handling practices where applicable, controlled access permissions, firewall protections, and internal monitoring procedures designed to safeguard all customer information. Access to personal data is strictly limited to authorized personnel who require it for service execution, customer support, quotation preparation, installation planning, or communication purposes. Internal systems are regularly reviewed to ensure compliance with best practices for data protection and operational safety. While we take strong precautions to safeguard data, users acknowledge that no online transmission or digital storage system can be guaranteed as 100% secure. Therefore, users submit information such as name, phone number, email, service type, glass type, size details, and project requirements at their own discretion. We continuously update and improve our security practices to protect against evolving threats, unauthorized access attempts, system vulnerabilities, and data misuse, ensuring a safe and reliable environment for all users interacting with I Glass Developers services.

Data Retention

We retain personal and project-related information only for as long as necessary to fulfill service requirements, including inquiry processing, quotation preparation, installation execution, customer communication, project tracking, and after-service support. Data such as name, phone number, email, service type, glass specifications, measurement details, and project notes may be stored temporarily or long-term depending on the nature of the project, warranty requirements, or future service references. In some cases, retained information helps us provide faster service for repeat customers, maintain service history, resolve disputes, or verify previous installation details for maintenance or repair works. Once the data is no longer required for active operations or legal obligations, it is securely deleted or archived in accordance with internal retention policies and operational guidelines to ensure responsible data lifecycle management.

User Rights

Users have the right to access, review, and request correction of personal data submitted through our website, inquiry forms, booking forms, or direct communication channels. This includes updates to name, phone number, email address, service type, glass type, glass size, or project-related details. Users may also request limitation, restriction, or removal of communication preferences including promotional messages, service updates, or notification emails. We ensure that such requests are processed within a reasonable timeframe after proper identity verification. Additionally, users may request clarification on how their data is stored, used, or shared within the organization. We aim to maintain transparency and ensure that users have full awareness of how their personal information is handled. All user rights requests are handled securely and responsibly to prevent unauthorized access, misuse, or alteration of personal information while maintaining compliance with operational requirements.

Third Access

Our services may involve third-party providers such as hosting services, communication platforms, payment processors (if applicable), field technicians, measurement teams, installation partners, and logistics support teams who assist in delivering glass installation and related services. These third parties may receive limited necessary information such as name, contact details, service type, glass type, size measurements, project location, and installation requirements strictly for service execution purposes. Third-party involvement is essential for completing services like Window Glass Installation, Glass Cleaning Service, Mirror Glass Installation, Balcony Glass Railing, Glass Repair Works, and Custom Glass Design in an efficient and professional manner. All third-party service providers are required to maintain confidentiality and are strictly prohibited from using customer data for marketing, resale, or any unrelated commercial purposes outside the scope of assigned work.

Policy Updates

I Glass Developers reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in legal obligations, operational procedures, service enhancements, or technological advancements. Updates may include changes to data collection methods, improved security systems, introduction of new services, modification of booking systems, or expansion of service categories such as glass types, installation methods, or design offerings. Any revisions will be published on this page with immediate effect unless otherwise specified. Users are encouraged to review this policy periodically to stay informed about how their data is collected, used, and protected. Continued use of our website and services after any updates constitutes full acceptance of the revised Privacy Policy and associated data handling practices.

Contact Info

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled by I Glass Developers, you may contact us through the official communication channels provided below. Our team is dedicated to handling all privacy-related concerns in a professional, transparent, and timely manner to ensure customer trust and satisfaction. We also assist users with queries related to Window Glass Installation, Glass Cleaning Service, Mirror Glass Installation, Balcony Glass Railing, Glass Repair Works, and Custom Glass Design, including data correction requests, service history inquiries, and communication preferences. For any clarification regarding your personal information, data usage, or service-related concerns, we encourage you to reach out using the details below.
Email: contact@iglassdevelopers.com
Phone: +916374870644